Returns & Refunds

How to return

• Where's my return label?
• How do I return something?
• Can I exchange my item?
• Returning without order number
• How to use the return portal?
• How to change my return registration

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Refund

• I have been refunded the wrong amount
• When can I expect my refund?
• What happens to my refund if I have changed my credit card in the meantime?
• Will you assist with VAT refunds?