Returns & Refunds

How to return

• Where's my return label?
• How do I return something?
• Can I exchange my item?
• How to use the return portal?
• How to change my return registration
• Do I have to pay a return fee?

See all 9 articles

Refund

• I have been refunded the wrong amount
• When can I expect my refund?
• What happens to my refund if I have changed my credit card in the meantime?
• Will you assist with VAT refunds?